(940) 383-3483 The Stonehill Center, 5800 I-35 N, #308, Denton, TX

Privacy Policy

This privacy policy applies to http://www.islanddivers.com owned and operated by Sapient Shopping, Inc. DBA Island Divers ("we", "us", "our"). Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, communicate, disclose and make use of your personal information you provide on our web site. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. By using our site, you consent to our website's privacy policy. If you have questions or complaints regarding our privacy policy or practices, please contact us at info@islanddivers.com.

 

1. Information Collection and Use

We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number, billing address and credit card information. Islanddivers.com does not retain credit card information on our site. Credit cards are processed by secure major payment processing companies such as Amazon.com, PayPal, and Stripe. You may, however, visit our site anonymously.

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience; (your information helps us to better respond to your individual needs)
  • To improve our website; (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service; (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions; (We will use your billing information to process and complete your orders on our site).
  • To send periodic emails; (The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. For instructions on opting out of promotional, periodic emails, see the "Opt-Out" section below).

 

2. Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not trade, rent or sell your personal information to third parties. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. We may share your personal information with any of our partners you have chosen to visit or to use their services in order to coordinate the logistics and/or delivery of your service. If you wish to request access or deletion of the data our company and partners may hold on you, please contact them directly.

Service Providers

We may provide your personal information to companies that provide services to help us with our business activities such as processing a transaction and offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us and are contractually obligated to keep your information confidential.

Legal Disclaimer

We may also disclose your personal information:

  • as required by law, such as to comply with a subpoena, or similar legal process
  • when we believe, in good faith, that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
  • if Island Divers is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information
  • to any other third party with your prior consent to do so

 

3. User Access and Choice

If your personal information changes, you may correct, update, amend, remove, or ask to have it removed by emailing our Customer Support at info@islanddivers.com, or by contacting us by telephone or postal mail at the contact information listed below. If you no longer desire our service, you may contact us directly. We will respond to your request within 30 days. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Opt-out Preferences

If you wish to subscribe to our newsletter(s), company alerts and promotional emails, we will use your name and email address to send these messages to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at info@islanddivers.com.

 

4. Tracking Technologies / Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes, to recognize your browser and capture and remember certain information. We use cookies on this site. However, we do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. You can remove cookies by following directions provided in your Internet browser's "help" directory. You can also choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Web Beacons / Gifs

Our third party advertising partner employs a software technology called clear gifs (a.k.a. Web Beacons/Clear Pixels), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.

Analytics / Log Files

As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.

3rd Party Tracking

The use of tracking technologies by our service providers, technology partners or other 3rd party assets (such as social media) on the site is not covered by our privacy policy. These 3rd parties may use cookies, clear gifs, images, and scripts to help them better manage their content on our site. We do not have access or control over these technologies. We do not tie the information gathered to our Customers' or Users' personal identifiable information.

Behavioral Targeting / Re-Targeting

We partner with a third party ad network to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking Here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

 

5. Security

The security of your personal information is important to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider's database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards) will not be stored on our servers. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at info@islanddivers.com.

 

6. Additional Information

Links to 3rd Party Sites

Our Site includes links to other Web sites whose privacy practices may differ from those of Islanddivers.com. If you submit personal information to any of those sites, your information is governed by their privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. We encourage you to carefully read the privacy policy of any Web site you visit.

Social Media Widgets

Our Web site includes Social Media Features, such as links to our Facebook, Twitter and YouTube channels. These links may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Changes To This Policy

We may update this privacy policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

 

7. Contact Us

Phone - 940-383-3483

Email - info@islanddivers.com